Welcome to your education and information resource area!
In today’s rapidly evolving financial landscape, community banks need timely information, practical guidance, and affordable access to industry expertise. Our education platform is built with one purpose in mind: to provide low- or no-cost training and relevant informational updates that help community banks stay informed, compliant, and competitive.
We understand the unique challenges community institutions face — from regulatory changes and operational risk to emerging payments technologies and cybersecurity concerns. That’s why we deliver accessible, high-quality educational resources designed specifically for your teams, your leadership, and your long-term growth.
Your success is our commitment. By equipping you with knowledge, practical tools, and trusted insights, we aim to support stronger decision-making, enhance operational resilience, and help your bank thrive in every stage of its journey.
ISO 20022 is officially came on July 14th, 2025. Bankers’ Bank of the West wanted to make sure you were prepared for the changes.
If you missed joining one of the live webinar trainings, no worries, you can view the recorded video training David Melton provided. The slides and FAQ is also below.
FAST CALL! Click or scan to reach our main line to instantly to ask a Wires member your questions! Contact information is also listed in our footer.
* your service provider charges may be applicable
If you were/are not able to make the webinars, please watch this recap summary training video, as well as, reaching out to any member of the wires team to assist you.
Helpful video index:
Message definitions: 00:02:02
Examples of definition changes: 00:03:19
FI to FI information removal: 00:05:05
Field name ISO vs Legacy: 00:05:37
Legacy to ISO screen comparison: 00:06:00
Wire creation: 00:06:29
Legacy & ISO Templates: 00:17:05
Searching templates 00:21:20
Drawdown request changes: 00:22:05
Drawdown response: 00:24:22
Return Payment: 00:28:05
Bonus question - Investigation request: 00:32:59
Contact info: 00:32:45